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Borough Care launches new ‘speak up’ partnership with Say So.

We are delighted to announce our new partnership to provide a confidential ‘speak up’ service to over 750 staff across our twelve care homes.

As a champion of gathering feedback from our colleagues – who help us drive positive changes in the organisation – we want to promote and grow a culture of openness and support across our homes. That’s why we have partnered with Say So, a trusted and impartial facility for reporting workplace concerns.

Speaking at the launch, Borough Care CEO Dr. Mark Ward said, ‘Our partnership with Say So will give everyone at Borough Care the opportunity to speak up about any issues and will help us continue to create a healthier, safer and fairer workplace for all. We understand that even in well managed workplaces there still remains some barriers to open communication. It is very important to us as an organisation that everyone has the opportunity to be heard, so this is an incredibly positive step for Borough Care to take.’

Abbey Langley, Michelle Spencer and Mary Burke pictured at Reinbek.

Activity and Lifestyle Facilitor at Reinbek, Michelle Spencer added, This is a great service for Borough Care to roll out. Anything that helps ensure we have a happy and healthy workplace is a very positive thing.’

Borough Care has launched the partnership with Say So with the goal of obtaining all information possible from staff to keep people safe. Say So will give everyone in our organisation a platform to raise any concerns, or make suggestions for improvements, about work, completely anonymously through its free phone lines and online reporting tool.

Pictured at the launch of the Partnership; (L-R) Dr Mark Ward, Paul Brady, Julie Sutton, Sarah Lyon, Isla Wilson, Kulvinder Gosal and Shaun Keep. 

Shaun Keep, Operations Director of Say So added, ‘Say So is proud and pleased to be working alongside one of North West England’s largest care providers. Last weeks’ launch of our service at Borough Care was game-changing for all stakeholders as we provide a safe and trustworthy way for staff to report any concern, a means for senior leaders to understand more about their business, and the opportunity for all risks to any person to be raised early for action. We hope this partnership sends a clear message to all involved that Borough Care recognises that it is sometimes difficult for voices to be heard.’

For more information visit the Say So website.